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Job Satisfaction Among Civil Servants in Uganda: The Challenges and Prospects of Tororo and Bulambuli Local Governments

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  • Aina-Obe Shamsuddin Bolatito (PhD)

    (Islamic University in Uganda, Mbale Campus, Faculty of Management Studies, Department of Public Administration)

  • Aber Joan Cynthia

    (Islamic University in Uganda, Mbale Campus, Faculty of Management Studies, Department of Public Administration)

  • Namono Hildah

    (Islamic University in Uganda, Mbale Campus, Faculty of Management Studies, Department of Public Administration)

Abstract

Job satisfaction among Ugandan government employees, especially in Tororo and Bulambuli Local Governments, is a significant subject owing to the consequences for employee well-being, productivity, and overall organizational success. Understanding the problems and opportunities faced by civil servants in these locations is critical for establishing ways to increase work satisfaction and, eventually, improve public service performance. In Uganda, Civil servant employees play an important role in implementing government policies and programs, hence work satisfaction is an important aspect in attaining efficient and effective service delivery. The paper adopted an explanatory approach to gain a better understanding and explore how and why job satisfaction has generally been proven as an important impetus for driving employees to better connect with their workplaces. The paper’s findings indicated that, while civil servants in both local governments enjoy a reasonable degree of job satisfaction, despite that they face major problems that impair their sense of fulfilments at work. These difficulties include severe workloads, insufficient salary, a lack of recognition, and little possibility for professional growth and development.

Suggested Citation

  • Aina-Obe Shamsuddin Bolatito (PhD) & Aber Joan Cynthia & Namono Hildah, 2024. "Job Satisfaction Among Civil Servants in Uganda: The Challenges and Prospects of Tororo and Bulambuli Local Governments," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 740-755, March.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:3:p:740-755
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    References listed on IDEAS

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    1. Mulugeta Girma Dibiku, 2023. "How Salary and Supervision Affects Turnover Intention Through Job Satisfaction the Case of Industrial Zone Located in Ethiopia," Journal of Human Resource Management, Comenius University in Bratislava, Faculty of Management, vol. 26(1), pages 12-22.
    2. Orobosa A. Ihensekien & Arimie Chukwuyem Joel, 2023. "Abraham Maslow’s Hierarchy of Needs and Frederick Herzberg’s Two-Factor Motivation Theories: Implications for Organizational Performance," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 26(85), pages 31-48, June.
    3. Brikend AZIRI, 2011. "Job Satisfaction, A Literature Review," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 3(4), pages 77-86, December.
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