Analysis of the Relation Between Expectation of Employees from Corporate Environment and their Burnout

The study presented in the article was conducted within the framework of the urgent task of studying the factors of the corporate environment of the organization that have a direct or indirect impact on the level of employee burnout. A set of such factors make up the activities of a well-being program in the organization, the portfolio of which is the basis for the formation of a well-being system in the organization, and, consequently, affects the level of loyalty, engagement and satisfaction of employees. The purpose of the study is to assess the relationship between employee expectations from the corporate environment of the organization and their burnout levels. To achieve this goal, a hypothesis is put forward about the possibility of constructing a tool that makes it possible, based on the classification of employees according to their expectations of the availability of activities in the well-being program, to build a fuzzy classification of employees by burnout levels with a ranking of exogenous factors by the degree of influence on burnout indicators. As the initial data, the results of a survey of employees of a number of organizations were used, in which they indicated how important it was for them to have separate groups of measures for the development of the corporate environment in the organization. The constructed model describes functional relationships between the integral indicator of the importance of well-being program activities and burnout indicators based on the allocation of optimal ranges of changes in these indicators. The weighting coefficients of the integral indicator of importance are selected from the condition of minimizing the quality functional of the fuzzy division of points into classes, which is a measure of the unambiguity of the correspondence between the ranges of changes in the weighted sum of assessments of the importance of events and the categories of employee burnout. The proposed model is a working tool that makes it possible, based on the classification of employees according to their expectations of the presence of activities in the well-being program, to construct a fuzzy classification of employees by burnout levels with ranking of exogenous factors according to the degree of influence on burnout indicators. From a practical point of view, the proposed tool will allow the organization's management to predict the impact of specific well-being events on the physical and psychological state of employees and increase the efficiency of planning when forming a well-being program.