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Competition on the University Educational Services Market in Romania and the Protection of Students’ Rights and Interests

Author

Listed:
  • Gabriel Bratucu
  • Alexandra Palade (Zamfirache)
  • Anca Madar
  • Nicoleta Andreea Neacsu

Abstract

This article aims to quantify the degree in which Romanian students’ rights and interests are protected. The authors have conducted a comparative analysis of a descriptive type of five representative university centres in Romania, followed by a quantitative research among students within these centres. Through an exploratory empirical research of a quantitative type, 438 students were interviewed, the results obtained determining the extent in which study programs pursued by respondents live up to student expectations and succeed to satisfy them. Student perception on the services offered in the five university centres considered were also quantified, having identified student intentions regarding their professional path, namely the extent in which there is a continuity between the job and the graduated field of study. Based on the results obtained, the authors recommend to the management of Romanian universities to develop efficient strategies that can afford the protection of students’ rights and interests, to permanently identify the needs of the actual and potential customers and to adapt the offer of educational services according to existing requirements on the labor market.

Suggested Citation

  • Gabriel Bratucu & Alexandra Palade (Zamfirache) & Anca Madar & Nicoleta Andreea Neacsu, 2017. "Competition on the University Educational Services Market in Romania and the Protection of Students’ Rights and Interests," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(45), pages 414-414, May.
    • Handle: RePEc:aes:amfeco:v:45:y:2017:i:19:p:414
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    References listed on IDEAS

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    1. Boccanfuso, Dorothée & Larouche, Alexandre & Trandafir, Mircea, 2015. "Quality of Higher Education and the Labor Market in Developing Countries: Evidence from an Education Reform in Senegal," World Development, Elsevier, vol. 74(C), pages 412-424.
    2. Vasile Dinu & Ivan Marchevski & Eugen Dobrescu & Raluca Mariana Petrescu, 2010. "Education and Training Needs in the Field of Consumer Protection in the Lower Danube Region," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 12(Special N), pages 709-734, November.
    3. Alina BARBU & Alexandru ISAIC-MANIU, 2011. "Data Collection In Romanian Market Research: A Comparison Between Prices Of Papi, Cati And Cawi," Management & Marketing, Economic Publishing House, vol. 6(3), Autumn.
    4. Hemsley-Brown, Jane & Goonawardana, Shivonne, 2007. "Brand harmonization in the international higher education market," Journal of Business Research, Elsevier, vol. 60(9), pages 942-948, September.
    5. Vasile Dinu, 2010. "The Need for Consumers’ Protection," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 12(28), pages 262-264, June.
    6. Olcay, Gokcen Arkali & Bulu, Melih, 2017. "Is measuring the knowledge creation of universities possible?: A review of university rankings," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 153-160.
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    Cited by:

    1. repec:aud:audfin:v:20:y:2018:i:48:p:340 is not listed on IDEAS
    2. Cristina Drumea, 2021. "Financial Ethics in the Usage of Public Funds. Evidence from the Romanian Higher Education," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 283-288, August.
    3. Corina Pelau & Alexandra Catalina Chinie, 2018. "Econometric Model for Measuring the Impact of the Education Level of the Population on the Recycling Rate in a Circular Economy," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(48), pages 340-340.

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    More about this item

    Keywords

    protection of students’ rights and interests; academic competition; quality of educational services; comparative analysis; quantitative research;
    All these keywords.

    JEL classification:

    • A29 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Other
    • I21 - Health, Education, and Welfare - - Education - - - Analysis of Education
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • P46 - Political Economy and Comparative Economic Systems - - Other Economic Systems - - - Consumer Economics; Health; Education and Training; Welfare, Income, Wealth, and Poverty

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