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Comparing performance measurement for industrial maintenance and facility management
[Comparer la mesure de la performance dans la maintenance industrielle et la gestion des installations]

Author

Listed:
  • Jan Bröchner

    (Chalmers University of Technology [Göteborg])

Abstract

Performance indicators for industrial maintenance differ from those used for facility management. Based on the concept of measurement cost and recent survey articles, the organizational contexts, including service triads, servitization, as well as outcome-based contracts, are analysed. Differences are attributed to customer orientation, precision of initial status documentation and relative importance of subjective evaluations of performance.

Suggested Citation

  • Jan Bröchner, 2018. "Comparing performance measurement for industrial maintenance and facility management [Comparer la mesure de la performance dans la maintenance industrielle et la gestion des installations]," Post-Print hal-01801832, HAL.
    • Handle: RePEc:hal:journl:hal-01801832
    DOI: 10.15122/isbn.978-2-406-08064-0.p.0045
    as

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