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Bedside or not bedside: Evaluation of patient satisfaction in intensive medical rehabilitation wards

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  • Christophe Luthy
  • Patricia Francis Gerstel
  • Angela Pugliesi
  • Valérie Piguet
  • Anne-Françoise Allaz
  • Christine Cedraschi

Abstract

Background: Concerns that bedside presentation (BsP) rounds could make patients uncomfortable led many residency programs to move daily rounds outside the patients’ room (OsPR). We performed a prospective quasi-experimental controlled study measuring the effect of these two approaches on patient satisfaction. Methods: Patient satisfaction was measured using the Picker questionnaire (PiQ). Results are expressed in problematic percentage scores scaled from 0 = best-100 = worst. During three months, 3 wards of a 6 ward medical rehabilitation division implemented BsP and 3 control wards kept their usual organization of rounds. In total, 90 patients of each group were included in the study and completed the PiQ. Results: Socio-clinical characteristics were similar in both groups: mean age = 67 years (SD = 13), mean Charlson comorbidity index = 8.6 (2.4); mean length of stay = 22 days (12). During their stay, patients in the BsP units had a mean of 14.3 (8) BsP rounds and 0.5 (0.8) OsPR; control patients had a mean of 0.9 (0.7) BsP and 14.8 (7.3) OsPR (p

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  • Christophe Luthy & Patricia Francis Gerstel & Angela Pugliesi & Valérie Piguet & Anne-Françoise Allaz & Christine Cedraschi, 2017. "Bedside or not bedside: Evaluation of patient satisfaction in intensive medical rehabilitation wards," PLOS ONE, Public Library of Science, vol. 12(2), pages 1-11, February.
    • Handle: RePEc:plo:pone00:0170474
    DOI: 10.1371/journal.pone.0170474
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