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Article provided by University of Chicago Press in its journal Journal of Consumer Research.

Volume (Year): 20 (1993)
Issue (Month): 3 (December)
Pages: 478-88
Download reference. The following formats are available: HTML (with abstract), plain text (with abstract), BibTeX, RIS (EndNote, RefMan, ProCite), ReDIF
Handle: RePEc:ucp:jconrs:v:20:y:1993:i:3:p:478-88

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1. Birgelen, M. van & Ruyter, K. de & Jong, de A. & Wetzels, M., 2001. "Customer evaluations of after-sales service contact modes: An empirical analysis of national culture’s consequences," ECIS Working Papers 01.17, Eindhoven Centre for Innovation Studies, Eindhoven University of Technology. [Downloadable!]
2. Ofer H. Azar, 2003. "The Social Norm of Tipping: A Review," Others 0309006, EconWPA. [Downloadable!]
3. Ofer H. Azar, 2005. "Why pay extra? Tipping and the importance of social norms and feelings in economic theory," Microeconomics 0503005, EconWPA. [Downloadable!]
   Other versions:
   • Azar, Ofer H., 2007. "Why pay extra? Tipping and the importance of social norms and feelings in economic theory," The Journal of Socio-Economics, Elsevier, vol. 36(2), pages 250-265, April. [Downloadable!] (restricted)
4. Ofer H. Azar, 2003. "Tipping: The Economics of a Social Norm," Labor and Demography 0309002, EconWPA. [Downloadable!]
5. Örn B. Bodvarsson & William A. Luksetich & Sherry McDermott, 2003. "Why do diners tip: rule-of-thumb or valuation of service?," Applied Economics, Taylor and Francis Journals, vol. 35(15), pages 1659-1665, October. [Downloadable!] (restricted)
6. Azar, Ofer H., 2005. "Incentives and Service Quality in the Restaurant Industry: The Tipping – Service Puzzle," MPRA Paper 4457, University Library of Munich, Germany, revised 2006. [Downloadable!]
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   • Ofer Azar, 2009. "Incentives and service quality in the restaurant industry: the tipping-service puzzle," Applied Economics, Taylor and Francis Journals, vol. 41(15), pages 1917-1927. [Downloadable!] (restricted)
7. Azar, Ofer H., 2006. "Tipping, firm strategy, and industrial organization," MPRA Paper 4485, University Library of Munich, Germany. [Downloadable!]
8. Ofer H. Azar, 2003. "The History of Tipping - From Sixteenth-Century England to United States in the 1910s," Economic History 0309001, EconWPA. [Downloadable!]
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   • Azar, Ofer H., 2004. "The history of tipping--from sixteenth-century England to United States in the 1910s," The Journal of Socio-Economics, Elsevier, vol. 33(6), pages 745-764, December. [Downloadable!] (restricted)
9. Ofer H. Azar, 2003. "The implications of tipping for economics and management," Others 0309002, EconWPA. [Downloadable!]

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