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Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship

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Lynn, Michael
McCall, Michael

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Article provided by Elsevier in its journal The Journal of Socio-Economics.

Volume (Year): 29 (2000)
Issue (Month): 2 ()
Pages: 203-214
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Handle: RePEc:eee:soceco:v:29:y:2000:i:2:p:203-214

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  1. Ofer Azar, 2008. "Strategic Behavior and Social Norms in Tipped Service Industries," Topics in Economic Analysis & Policy, Berkeley Electronic Press, vol. 8(1), pages 1778-1778. [Downloadable!] (restricted)
  2. Ofer H. Azar, 2003. "Tipping: The Economics of a Social Norm," Labor and Demography 0309002, EconWPA. [Downloadable!]
  3. Ofer H. Azar, 2003. "What sustains social norms and how they evolve? The case of tipping," Others 0309001, EconWPA. [Downloadable!]
    Other versions:
  4. Ofer H. Azar, 2003. "The Social Norm of Tipping: A Review," Others 0309006, EconWPA. [Downloadable!]
  5. Ofer H. Azar, 2005. "Why pay extra? Tipping and the importance of social norms and feelings in economic theory," Microeconomics 0503005, EconWPA. [Downloadable!]
    Other versions:
  6. Azar, Ofer H., 2005. "Incentives and Service Quality in the Restaurant Industry: The Tipping – Service Puzzle," MPRA Paper 4457, University Library of Munich, Germany, revised 2006. [Downloadable!]
    Other versions:
  7. Azar, Ofer H., 2006. "Tipping, firm strategy, and industrial organization," MPRA Paper 4485, University Library of Munich, Germany. [Downloadable!]
  8. Azar, Ofer H. & Tobol, Yossi, 2006. "Tipping as a strategic investment in service quality: An optimal-control analysis of repeated interactions in the service industry," MPRA Paper 4393, University Library of Munich, Germany, revised 2007. [Downloadable!]
    Other versions:
  9. Ofer H. Azar, 2003. "The History of Tipping - From Sixteenth-Century England to United States in the 1910s," Economic History 0309001, EconWPA. [Downloadable!]
    Other versions:
  10. Ofer H. Azar, 2003. "The implications of tipping for economics and management," Others 0309002, EconWPA. [Downloadable!]
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